Effective Date: October 7, 2025
Please read this Rewind Pets Privacy Policy (“Privacy Policy”) carefully. This Privacy Policy describes how Rewind Pets LLC (“Rewind Pets,” “we,” “us,” or “our”) collects, uses, and protects your personal information through our website rewindpets.com and related online services (collectively, the “Website”), as well as through our offline interactions related to our products and services (“Operations”).
We may update this Privacy Policy from time to time. The date above reflects the latest version. Updates will apply once posted, and if changes are material, we will notify you by email or through a notice on our Website.
This Privacy Policy explains what information we collect about customers, veterinarians, and partners (“you”), how we use it, when we share it, and what rights you have. Our Website is intended for U.S. residents aged 18 or older.
We collect information you voluntarily share with us, such as:
Name, address, phone number, and email address
Account login information
Payment details when purchasing from our store
Your pet’s name, breed, age, or health condition (when provided for product customization or consultation)
Information you submit via forms, surveys, or emails (including success stories, testimonials, or uploaded photos)
We use this information to:
Process orders and deliver products
Respond to your inquiries and customer support requests
Send updates, promotions, or newsletters (if you consent)
Personalize your experience and recommend suitable products
Improve our services, website content, and marketing
Comply with legal obligations and internal policies
When you visit our Website, we may collect data such as:
IP address and device identifiers
Browser type, device type, and operating system
Pages visited, time on site, and referring/exit pages
Cookies and tracking pixels to improve functionality and analyze performance
We use this data to analyze traffic, optimize our site, and personalize marketing.
Cookies are small text files stored on your device to help our Website function and recognize your preferences. You can disable cookies in your browser, but some features may not work properly.
We also use web beacons (pixel tags) and analytics tools (e.g., Google Analytics, Meta Pixel) to monitor engagement and ad effectiveness.
We may receive information from advertising platforms, social media networks, and payment processors (e.g., Shopify, Meta, Google Ads) consistent with their privacy policies.
We may share your information with:
Service Providers: Vendors who assist with payment processing, shipping, analytics, marketing, and IT support.
Affiliates: Entities controlled by or under common ownership with Rewind Pets.
Legal Compliance: When required by law or to protect our rights, safety, or property.
Business Transfers: In connection with mergers, acquisitions, or sale of assets.
Aggregated Data: Non-personal information may be shared for research or analytics.
We do not sell personal information for monetary consideration.
We may partner with third-party advertisers and analytics providers who use cookies or similar tools to serve ads based on your browsing activity. You can opt out of targeted ads via:
We implement reasonable physical, electronic, and managerial safeguards to protect your information. However, no system is completely secure. Protect your passwords and use caution when sharing information online.
We retain personal data for as long as necessary to fulfill orders, comply with laws, resolve disputes, and enforce our agreements.
You may:
Access, correct, or delete your information by contacting us (see below)
Opt out of promotional emails using the “unsubscribe” link
Request that we not sell or share your personal information
Our Website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices.
Residents of California and Nevada have additional rights under CCPA and Nevada law:
You may request access to, correction of, or deletion of your personal data.
You may opt out of sharing for cross-context advertising by enabling Global Privacy Control (GPC) in your browser.
We will not discriminate against you for exercising your privacy rights.
We do not knowingly collect data from children under 13. If you believe a child has provided information, please contact us for deletion.
If you have questions about this Privacy Policy or your personal information, contact us:
Rewind Pets LLC
Email: [email protected]
Website: https://rewindpets.com/contact
Mailing Address: 1230 Johnson Ferry Rd, Suite 100, Marietta, GA 30068
Phone: (888) 555-REWIND
If you require this Privacy Policy in an alternative format due to a disability, please contact us at the above email or phone number.
Would you like me to adapt this for Shopify compliance and international (GDPR/UK) sales too — since many pet supplement sites end up with global traffic? That version includes EU/UK lawful basis language, cookie banners, and data processor clauses.
